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Survival in the restaurant industry has always depended upon being constantly on top of the newest trends. In today’s increasingly tech-centric world, trends are still at the front of every restaurateur’s mind, but the focus is now shifted firmly onto how the latest technologies can help stay at the front of the pack. Here we’ve compiled the technologies that are most essential for ensuring your restaurant is always ahead of the curve.
1. Cloud-Based Restaurant POS System
The very first piece of technology a restaurant should invest resources into a highly-adaptable cloud-based point of sale system. Adaptable POS cloud software automatically updates, ensuring your software is always operating optimally with minimal effort on your part.
An adaptable system also provides innovative solutions to your business by working closely with integration partners in areas like reporting, EMV, accounting, and payroll.
2. High-Quality Wi-Fi
Poor wi-fi connection irritates customers and reduces the chances of them returning, so always pay attention to which provider you choose. When given the proper attention, free wi-fi can elevate a guest’s experience, and lead to higher sales revenue.
3. Scheduling Software
Scheduling a tricky thing to manage. Last minute changes and other issues can make creating a solid schedule a struggle.
However, restaurant scheduling software such as ZoomShift can streamline the process of putting together a schedule. Most of these software offers features like automated schedules, vacation requests, and schedule checks.
4. Mobile Payment
Smartphone technology is an integral part of daily life, and restaurants need to adapt to this fact or be left behind.
Mobile payment apps like Cover and Dash make paying quick and convenient for both guest and restaurant. Less attention on handling checks and credit cards means faster turnaround for the restaurant and more convenience for the customer.
5. Table Booking Apps
Much like mobile payment, table booking apps place the importance of your customers’ convenience first.
These apps allow restaurants to not only manage customer and table flow, but also to pay closer attention to customers and remember their preferences. Most mobile reservation apps will remember guests and present the opportunity to better know customers and provide better service.
6. Delivery App
Delivery has long been a staple of the restaurant industry, but smartphone technology has made it even more convenient and desirable. With people constantly on the go, the ability to order delivery from anywhere is now often a deciding factor on which restaurant customers order from.
7. Multi-Functional Equipment
Restaurants are constantly implementing new kitchen concepts and layouts, and new multifunctional equipment will help to accommodate changing needs. Purchasing dual-use equipment such as combination steam-convection ovens help to save space and money by eliminating the need for multiple appliances, and modular equipment like modular cooktops allow a kitchen to adapt to changing menus and demands easier and faster than ever before.
8. Remote-Controlled Equipment
Chefs can avoid the stress of time-sensitive recipes by controlling the temperature and cooking method of appliances remotely. New kitchen equipment is emerging that can link with your smartphone, ensuring your recipes are cooked perfectly without the need to constantly hover over your ovens.
9. Automated Purchasing Tool
An automated purchasing tool links directly with your inventory system, helping managers by alerting them to low inventory levels and placing automatic orders whenever inventory reaches a certain predetermined threshold. An app handles the entire process, from orders to billing.
10. Bluetooth Temperature Sensors
Many restaurants have started utilizing Bluetooth temperature monitoring systems to better maintain food and equipment standards. Using these sensors, you can quickly measure the temperatures of assets either manually or automatically. Bluetooth sensors can also automatically record temperature measurements in a HACCP log with minimal employee involvement, eliminating the risk of falsified reports.
11. Quality Sound System
A restaurant’s focus should always be on making a guest’s experience as enjoyable as possible, and an important yet often-overlooked facet of that experience is music. Music can direct a restaurant’s mood and elevate a guest’s satisfaction with their experience, but if done poorly it can have quite the opposite effect.
By investing in a high-quality audio system, a restaurant avoids common problems like annoying static (as is often the case with a simple radio) or having to choose between music so loud that it drowns out conversation, or so quiet it might as well not be there.